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Jackie Insinger - Spark Brilliance Spark Memos

Human Connection: The Advantage AI Will Never Have


Human Connection: The Advantage AI Will Never Have


Hey Spark Family,

We’re leading in a moment where technology can do almost anything - write code, create content, analyze data, even simulate empathy.

But as leaders, we know something algorithms can’t replicate: the human connection that fuels trust, belonging, and brilliance.

Because no matter how fast technology advances, people don’t thrive on automation... they thrive on authentic connection.

And right now, that’s exactly what’s missing in too many workplaces.

The Research Is Clear

DDI Global Leadership Forecast (2025): Organizations that intentionally build human connection into their leadership culture outperform others by 42% in engagement, 35% in innovation, and 30% in retention.

➡ Gallup (2025): Employees who strongly agree that their manager cares about them as a person are 3x more likely to be engaged and 5x more likely to stay long-term.

McKinsey (2025): Despite major advances in digital transformation, 67% of leaders say team cohesion and trust are harder to build in hybrid or AI-augmented workplaces.

The data is clear: the future of leadership isn’t just tech-enabled. It’s human-powered.

What I'm Seeing In The Field

I work with leaders who are navigating incredible transformation - adopting AI tools, rethinking workflows, building distributed teams. The change is exciting, but it also brings something subtle yet significant: disconnection.

When the focus shifts too far toward efficiency and automation, people start to feel unseen.
Emails replace conversations. Dashboards replace dialogue.
And over time, trust and motivation quietly erode.

But I’ve also seen the opposite.

The leaders who stay intentional about connection, who show up with presence, empathy, and authentic energy, are the ones whose teams don’t just adapt to change… they thrive through it.

Because while systems drive productivity, it’s relationships that drive performance.

What We Teach Leaders Inside Spark Brilliance

At Spark Brilliance, we help leaders strengthen connection as a daily leadership practice - not an afterthought.

🔹 Make connection your first KPI.
Every interaction - whether in person, virtual, or AI-assisted - is a chance to build trust and belonging. Ask yourself, “How will this make my team feel?”

🔹 Lead with emotional presence.
Technology can communicate information, but it can’t transmit care. Be intentional about showing warmth, gratitude, and curiosity in every exchange.

🔹 Use tools to enhance, not replace, humanity.
Let AI do what it does best - optimize, automate, analyze - so you can do what only leaders can: listen, coach, and inspire.

🔹 Reconnect teams to shared purpose.
In a world of constant noise, clarity of purpose grounds people. When your team understands the “why,” collaboration and creativity naturally follow.

Human connection isn’t a distraction from progress. It’s the foundation that makes progress possible.

🌟 Your Challenge This Week

Ask yourself:

  • How am I using technology to serve my people - not the other way around?
  • Where might efficiency be getting in the way of empathy?
  • What can I do this week to reconnect with someone on my team - not to check a box, but to truly check in?

The future of leadership will always be shaped by innovation.
But the leaders who win the future?
They’ll be the ones who lead with heart.

With gratitude,
Jackie

P.S. – If your organization is navigating digital transformation or AI integration, Spark Brilliance can help your leaders stay human-centered while driving real results. Simply reply to this email to learn how we help teams reconnect, re-energize, and re-engage. ✨

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Jackie Insinger - Spark Brilliance Spark Memos

Your weekly boost of practical leadership wisdom - rooted in neuroscience, backed by data, and crafted for real-world results. Each memo offers a spark of insight to help you lead with clarity, empathy, and purpose - especially when things get messy.

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